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Wednesday, October 19, 2011

SHIPS AREN'T THE ONLY THINGS BEING LAUNCHED; "THE BOOK" ABOUT CRUISING LAUNCHES IN US TODAY!

It's a book:  BERLITZ COMPLETE GUIDE TO CRUISING & CRUISE SHIPS 2012
It's the cruise expert - who has spent most of his life on the water: Douglas Ward
It's the 27th edition: the first 26th were effective.

October 19th --it's here. With an App.

Now in its 27th year, the eagerly awaited guide is the only cruise book you need –while the Berlitz Cruise Ships 2012 App provides easy search among 285 ships

Douglas Ward, as always, provides the industry with the list of highest ranking heavy hitters -- which ships are best in class? And then he goes on to reveal, in practical terms, as he provides guidance to all kinds of people -- families, singles, those seeking culture or just some good times, about how to make the best choice for your cruise vacation.

With an economy as turbulent (and unpredictable) as the waves themselves, it's become clear that a cruise vacation is a first choice for Americans watching their finances.

But it's also a first choice for families who want to enjoy vacation time together without having to slave over a hot stove while missing time at the beach. And... cruising has become a top choice, for adventure and luxury, providing trips through exotic waters (like the Amazon and Gambia Rivers), once-in-a-lifetime excursions; and chefs with many stars.

As Americans book cruises in record numbers, the cruise lines work hard to provide fresh choices in salty water, such as more theme cruises, language-specific ships, family reunion and occasion options, and freestyle dining. There are butlers and suites and the Royal Shakespeare Company, orchestras, rap music, so many kinds of bars and grills, and some lines will even pick up your bags from your home and you can find them in your stateroom when you board in another country.

The Complete Guide, filled with lively, no-holds-barred text and vibrant color photos (including maps of principal cruise destinations), is independent and is in no way subsidized by advertising or sponsorship

Cruising has become a very imaginative business. And with Mr. Ward spending up to 200 days a year on the seas researching first-hand what’s best (and worst) in all aspects of  cruise travel, we always look forward to his book. He's spent a lifetime sniffing out the new and different, and can tell you at the snap of a finger what's improved, where quality has taken a dive, and which ship has the best selection of delicate pastries.

Simply put, Ward says, the guide provides “a wealth of information and evaluations about the ships, life and services aboard them and how to get the most from the cruising experience.”

If your preference is to “cruise for your cruise” digitally, the Berlitz Cruise Ships app (US $9.99), which has enjoyed high ratings in its first year, allows users to instantly search though the array of cruise ships with just a couple of taps. The 2012 version features an enhanced interface, which helps lead the cruise-goer to his/her best possible cruise match-up, and is loaded with every ship review, current background on cruise lines, ship photos and a new design.

Berlitz Complete Guide to Cruising & Cruise Ships 2012
can be purchased from Barnes & Noble, Amazon, Powells.com, independent bookstores and wherever fine books are sold for $24.99. The Berlitz Cruise Ships 2012 App can be purchased on the iTunes App Store for $9.99.

Feel free to write me - and I'll pass it on to Douglas: what is the most memorable detail of a great cruise experience you ever had? (I'll tell you mine and maybe if we're lucky, Douglas will give you some really interesting anecdotes about his adventures.) He has a great one about Antarctica.
Tuesday, October 4, 2011

To Be a Journalist in 2011? Pew Research Center Reinforces the Frustration in the Profession

I read this in MediaPost and thought it was worth rehashing. Look for my comments in BOLD.


Negative opinions about the performance of news organizations now equal or surpass all-time highs on nine of 12 core measures the Pew Research Center has been tracking since 1985. However, these bleak findings are put into some perspective by the fact that news organizations are more trusted sources of information than are many other institutions, including government and business, says the report. The Pew Research Center for the People & the Press has been tracking views of press performance since 1985, and the overall ratings remain quite negative.

Fully 66% say news stories often are inaccurate, 77% think that news organizations tend to favor one side, and 80% say news organizations are often influenced by powerful people and organizations. (Who is funding the news organizations? Who is buying the ads? That's who owns the media. Ask any reporter worth his/her salt-- it's a slippery slope to do your job.)


The widely-shared belief that news stories are inaccurate cuts to the press's core mission: Just 25% say that in general news organizations get the facts straight while 66% say stories are often inaccurate. As recently as four years ago, 39% said news organizations mostly get the facts straight and 53% said stories are often inaccurate. When you are quoting Thought Leaders who represent political causes who are misrepresenting facts, it's easy to sound like you're incorrect. And when you hire kids out of college for low pay to do your proofreading, you will have lots and lots of typos and inaccuracies. Favoring one side? That is obviously a trend -- we have a polarized nation; thus, we have a polarized press. It's a ratings industry.

Evaluations of Overall Press Performance (% of Respondents)

1985 2011
Stories often inaccurate
34%
66%
Tend to favor one side
53
77
Often influenced by powerful people and organizations
53
80
Source: Pew Research Center, July 2011


Here's a good one.(Or a bad one). The New York Times comes out AFTER Fox. When we're talking quality journalism -- no media can top the New York Times. Natch- I have investigative reporter friends who would argue this -- with evidence. However, it's a personal opinion. From a consumer point of view, I'll never let it go. Who else would dedicate years to covering 9-11 in a such a personal way? Who would assign reporters to explore a story the way they do? The old gray lady deserves respect. I'm surprised NPR and PBS even made the cut. Maybe the dumbing down of the audience is not as bad as it looks....



And the public's impressions of the national media may be influenced more by their opinions of cable news outlets than their views of other news sources, such as network or local TV news, newspapers or internet news outlets. When asked what first comes to mind when they think of "news organizations," most name a cable news outlet, with CNN and Fox News receiving the most mentions by far. I can understand CNN coming to mind- Ted Turner did a brilliant job of building an Everyman's news organization. But Fox? Pew: tell us how much of their material is correct. Or does Michael Moore have to do it?
Most Named News Organization Sources (% of Respondents)
Source "comes to mind" % of Respondents
CNN 43%
Fox News 39
NBC News 18
ABC News 16
CBS News 12
MSNBC 12
New York Times 4
NPR 3
AP 3
CNBC 1
WSJ 1
USA Today 1
PBS 1
Categories

Cable News 63
Network TV News 36
Local TV News 10
National newspaper 5
Local newspaper 4
Website 3
Source: Pew Research Center, July 2011(Multiple response OK)
Monday, October 3, 2011

ANNOUNCING: EAGERLY-AWAITED RATINGS FROM 2012 COMPLETE GUIDE TO CRUISING & CRUISE SHIPS




Renowned Expert Douglas Ward Scores Almost Every Cruise Ship on the High Seas in Several Categories  

The 2012 Winners ….  

NEW YORK, NY, October, 2011 – It is the cruise industry’s version of the Oscars, Emmys and Tonys all rolled into one - renowned cruise expert Douglas Ward’s much-anticipated ratings of 285 ships in 2012 Berlitz Complete Guide to Cruising & Cruise Ships  (release date: Oct 19, 2011)

For the 27th year, Ward—who, to date, has spent some 5,700 days at sea and taken more than 1,000 cruises--bases his meticulous ratings on criteria that includes each ship’s accommodations, food, service, entertainment, cleanliness, excursions and general value for the passenger. “Despite constant cruise-company claims that theirs has been named the ‘Best Cruise Line’ or ‘Best Cruise Ship’, there really is no such thing, Ward writes. “Only what’s right for you. My comprehensive ratings system, compiled totally independently and in no way subsidized by advertising or sponsorship, bases its Berlitz stars on points given in numerous categories. They all add up to what remains an unbiased and unvarnished appraisal of what’s best and worst in the world of cruising.”

Because ships change in quality, and new ships are launched and some are retired or rerouted, Ward has made it his life’s work to carefully follow these changes, and report on them. For families eager to take advantage of cruising’s outstanding value next summer, Ward advises them to look no further than the Mediterranean and Northern Europe where he forecasts areas of overcapacity, leading to still greater discounts than we’ve seen previously. With family cruising the biggest growth area, the large resort ships have responded by introducing more and better children’s facilities.

In the Berlitz Complete Guide to Cruising & Cruise Ships 2012, Ward names the top-rating ships for 2012, with the 10 most highly rated being officially ‘small’ or ‘boutique’, and explains why they scored as highly as they did. Europa, a ‘Small Ship’ of Hapag Lloyd Cruises, has earned top honors for the 12th consecutive year and is once again the only vessel to be placed in the exclusive 5-star Plus ‘club’. Seabourn’s ships scoop a remarkable 6 of the ten, while SeaDream grabs the top 2 slots in the Boutique Ships category.




The Rankings

Top 3 Ships in each category – Points out of 2,000

Large (Resort) Ships (over 1,600 passengers)
1st Place                      Queen Mary 2 (Grill Class)               1,702 points
2nd Place                     Queen Elizabeth (Grill Class)            1,690 points
3rd Place                      Queen Victoria (Grill Class)              1,671 points

Mid-Size Ships (600 – 1,600 passengers)
1st Place                      Crystal Serenity                                 1,717 points
Joint 2nd Place             Crystal Symphony and Marina         1,701 points

Small Ships (200 – 600 passengers)
1st Place                      Europa                                                1,852 points
2nd Place                     Seabourn Quest                                 1,787 points
3rd Place                      Seabourn Odyssey                            1,786 points

Boutique Ships (50 – 200 passengers)
1st Place                      SeaDream II                                        1,788 points
2nd Place                     SeaDream I                                         1,786 points
3rd Place                      Hanseatic                                            1,746 points



Commenting on Europa’s remarkable consistent highest ratings, Ward says, “Although Europa is now 12 years old, it continues to score the most points with 1,852 out of a possible 2,000 points. The only ship to have a 3-star Michelin chef on board for most of the year, Europa is a classic that has stood the test of time, and looks almost new, thanks to the dedication of its crew and owners. However, there are movers in the ranks too, with ships going both up and down in star rating, to reflect the changes in service or staff training.”  

Fully updated and revised and now in its 27th year, the Berlitz Complete Guide to Cruising & Cruise Ships 2012, will be available October 19, 2011 (688 pages, $24.99) and can be purchased from Barnes & Noble, Amazon, Powells.com, and wherever fine books are sold. The Berlitz Cruise Ships 2012 App can be purchased on the iTunes App Store for US ($9.99), and can be used with the iPhone, iPad and iPod Touch. It allows cruise-goers to quickly search through all 285 ships according to their needs, whether for family travel, cuisine, accommodation, size of ship and many other criteria.

The World’s Top Authority on Cruising and Cruise Ships

When it comes to life on the ocean waves, Ward is the world’s top authority on cruising and cruise ships, with more than 45 years of experience.  He continues to spend up to 200 days a year aboard cruise ships, inspecting and evaluating their facilities.  The cruise industry consists of more than 70 ocean going cruise ship operators carrying over 21 million passengers a year.  Although the choice can be almost overwhelming, this new Guide will help readers identify the X-factor - that special quality that makes a ship stand out for them. What is that quality? According to Ward, “Details. Details. Details.”
 ###
MEDIA CONTACT: Melissa Lande, mlande@landepr.com 

CAN YOU KEEP UP WITH ONLINE TRENDS AND THE ROI POLICE?

Well, the OMMA Show a couple of weeks ago seemed more lethargic than last year's show at the same time-- Where was Arianna Huffington now that we needed her? She linked new trends to content -- and her thoughts were compelling. This year everything was about the ever-evolving way to  find the right customers through algorithmics.(Is that like Al Gore-rithmics?)

So now, it's all sounding very technical and you have to multi-juggle your networks. If you do Facebook, you have to do Google+, and  Linked In. And kits more. This day-to-day madness, even worse, is  well-initiated madness, which means there are a lot of smart thinkers to catch up on- and you will inevitably spend time learning what you don't need to get to that which you do.

In a Media Post piece, The Fast-Paced Future by Rick Bruner, posted on September 30, 2011, he said:
"In the few days since I was invited to write this, Google+ went public, Facebook announced Timeline, Amazon debuted its tablet, Fire, and its cloud-based browser, Silk, and the IAB reported ad spending on the Internet grew by 23% in the first half of 2011 compared to last year. The pace and scale of change in media we are witnessing is difficult to fathom, much less summarize in a few hundred words."

He highlights the trends - which we saw at OMMA - this way:

More media fragmentation. How many ways can you watch your favorite TV show? Pirated, DVD, DVR, streaming, VOD, downloaded to mobile, tablet, and on and on. And, oh right, broadcast. The landscape of media is undergoing radical, frenetic change. And beyond an explosion of new technological channels for consuming professionally produced media, a sea-change is the increasing popularity (and competition for professional media makers) of amateur social content, such as blogs, Twitter, homemade YouTube videos, Facebook and so on. This trend will continue. A limited counterbalancing trend is media aggregation platforms, such Facebook, where people browse media from all those channels in one spot. But the main impact for marketers is more work required on the part of media buyers combined with more technology attempting to reaggregate audiences, such as advertising exchanges. Complexity reigns for the foreseeable future in targeting audiences for appropriate brand messages.  

More intelligent personalization. Facebook, FlipBoard and Amazon (both as a marketing and in the form of its new Silk browser) are all good examples of how media companies and marketers are harnessing knowledge about people's interests, based on algorithmic analysis of digital media and shopping data exhaust, to better customize unique and hyper-relevant experiences for media consumers. Expect this to continue. The next most powerful shift we should expect is services able to aggregated such data from across siloed data stores presently to improve knowledge of people's tastes across media and shopping experiences. Imagine a service that mashed-up everything Facebook knows about your tastes with everything Amazon does, plus your account info from NetFlix, iTunes, Pandora/Spotify/LastFM, Yelp, IMDB and so on. Rather than hoarding this knowledge in secret for use only in behavioral targeted advertising, a winning service will deliver this as a direct user experience, with superior recommendations for a range of consumer desires. 

Advertisers will become "ROI Managers, managing ROI against sales impact. Advertisers are only beginning to get the upper hand on the blizzard of data generated by all of the new media and marketing systems that drive consumers' lives today. Mostly those programs remain disconnected and reactive. Winning marketers of tomorrow will excel at changing their perspective on ROI from simple campaign measurement to iterative, integrated, cross-channel management. At the heart of succeeding in that transition will be spend-to-impact analysis across and among marketing programs, providing an equalized basis for evaluating the impact of every marketing investment from television to direct mail to billboards to search advertising to social media programs. 

To this last issue, my fave Social Media expert, Steve Goldner, aka Social Steve, says:
"For the better part of two years, I have been suggesting the importance of the social media marketing funnel within social media. Today, I am here to say it has past its relevance. Key issues are 'sales' and 'ROI'. A marketing funnel has always had a 'sales' stage. I am suggesting that sales NOT be something that is measured for social media. Thus we should not look for social media ROI, but rather social media ROE (return of engagement).

This is not another loose definition of measuring the relevance of social media for business, but rather I provide some concrete parameters that really show a return to the business. Check out his article, “Social Media Model that Defines the End of the World as We Know It” at
http://wp.me/pxjrG-k5 and add your thoughts."

What Steve is saying reminds me of how some clients view PR activities as they are practiced through traditional media placements (and now, social media). Small-to-mid sized companies want sales from PR. Corporate communications wants ROI based on reports generated by companies like Cision that have complicated dashboards that measure how much a company is talked about -- where the article appeared-- how many words etc. 


There are two things wrong with this:


1. A company's customer may be talking about his/her experience and refer to that company once in a front page article of say, The Wall Street Journal. Cision will weigh the value of that article (which was generated behind the scenes by the PR company) based on the client being mentioned only once -- and the article not being fully about that company. In fact, getting a third party endorsement from a customer in print is the most valuable PR any company can receive. It's real life anecdotes that engage readers' interest and build Reputation and Influence for the client. 


2. If some of the most credible, hard-working journalists were aware that their articles are being referenced and rated in ROI shekels, they would not be too happy. As a PR person and sometimes journalist, I always thought this was not only an inefficient way to rate the value of placements, it's also not smart. It means putting CONTENT AND ENGAGEMENT in a numerical system --- and what comes out the other end is garbage.


Yes, I know you need SOMETHING, but I would judge an article by its LEVEL OF ENGAGEMENT AND INFLUENCE, much as Steve has suggested for social media. The same principle applies to traditional media placements.
Thursday, September 15, 2011

Celebrity Focus: Tamara Lackey Strikes Again (How DO You Get Those Photos When All Hell is Breaking Loose?)


Celebrity Click; Tamara Lackey Talks Photographing the Famous

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Don’t think of it as celebrity chic, but rather celebrity click.
When you sit down with Tamara Lackey and talk about photographing the famous, you get the expertise of a globally renowned pro, the passion of an educator, and some fairly impressive celebrity recollections.
It’s one thing to shoot the likes of Mariska Hargitay (Law & Order: SVU), Edie Falco (Nurse Jackie), Katie Brown (Katie Brown Workshop) and Christa Miller  (Cougar Town) at a summer charity event in the Hamptons, where time isn’t especially precious and their kids are less interested in sitting still long enough for a pose than giggling, munching on potato chips or running around amid the circus-like activities. “With a reluctant child, I can wait them out and still get what I’m seeking.” Tamara says. “When I’m granted 15 minutes with a high-profile individual who cannot veer two minutes off their schedule, then I need to make it work in that time period.”



How HIGH a high-profile subject? Try Barack and Michelle Obama, as well as Hillary Clinton and Sen. John McCain, on the 2008 campaign trail. “What remains the same is that you’re simply approaching people, and it’s really as plain as that. I will definitely feel the sensation of ‘I want to get this right’, but I rarely feel intimidated photographing the famous because I have yet to meet one person who doesn’t feel the all of it – the hype of their branded name is there, sure, but the other side of what makes them human doesn’t show up in the glossy press---the discouragement, the embarrassment, the disappointment, the loneliness. We all share that lower range of our emotions, and it is the great leveler between us. Since I see so much more of the emotional body of an individual rather than anything formally written up about them … well, I just shoot what I see.”


That prompts me to ask her how exactly she adapts her shooting style in a fast-paced, fluid atmosphere.
That’s where improvising comes in, she says. “When I photographed Ty Pennington on the Extreme Makeover: Home Edition set, it was between takes, I couldn't grab any additional lighting, and we had to make do with shooting as cleanly as possible. When I photographed Maya Angelou and Michelle Obama together, I had a grand total of 10 minutes to get the shot, as handlers waited behind me impatiently to move them onto the stage. You get used to working in a quick, focused manner and learn to hone in on your subject with the equipment at your disposal.

When it comes to politicians in particular, she says, “one thing I find is that they aren't always captured in the most appealing way. From my perspective, I don't believe in dropping that aspect of portrait photography just because the images are more photojournalistic in nature. One of the more unique aspects of photographing celebrities on location is simply being able to cleanly photograph them away from the distractions of those clamoring for their attention, and engage them in a way that brings their attention to your conversation and the photographs vs. the swirl of elements that surround you both.”


Tamara is quick to add that photography is her career—but only a part of her life. Her acclaimed edutainment book + DVD set, Capturing Life through (better) Photography, is presently in book stores, and she says that her most personal (and influential) book achievement may well prove to be Envisioning Family: A Guide to Making Meaningful Family Portraits of the Modern Family, scheduled for publication later this fall.
And then there is her web-based interview show reDefine, featuring entrepreneurs and artists whose “inspirational advice is as important as their innovative methods.” It’s all about chasing your dreams, and as Edie Falco told Tamara in the Hamptons: “You find out what you want to do and how to do it and you go for it. You don’t let anyone tell you you can’t, or let anyone tell you all the reasons it shouldn’t happen.”
Certainly Falco hasn’t been dissuaded. She’s a three-time Emmy winner, and is going for her fourth win (at the Sept. 18 Emmy Awards). Mariska Hargitay is competing for her second win.
Having photographed both, who’s Tamara rooting for? No need to be diplomatic here. As Falco and Hargitay are competing in different categories, Tamara’s answer is easy: “Both

Rich Text
Article first published as Celebrity Click; Tamara Lackey Talking Photographing the Famous on Technorati.


Saturday, August 27, 2011

BIGNEWS-Bloomberg to Acquire BNA

Financial services conglomerate Bloomberg and tax publisher BNA have entered into an agreement for Bloomberg to acquire all outstanding shares of BNA in a deal worth roughly $990 million, it was announced Thursday. 

The writing is on the wall. Not only has Bloomberg put itself in gear to become a leader in business publishing but it is going after the professional market (tax, law, etc.) in a kind of billion dollar way, speaking volumes about its thrust forward.How will customers respond?

"BNA’s employees have built a superior franchise and we are enthusiastic about a Bloomberg-BNA combination that will deliver more premium content to our professional audiences,” said Dan Doctoroff, chief executive and president of Bloomberg. “BNA research and analysis will make Bloomberg’s products even more valuable, and BNA would benefit from our data and technology expertise.” -- is the official quote.

This is an interesting deal, since BNA was built by shareholder employees.Says Accounting Today, "The acquisition of BNA and its content will bolster Bloomberg Law, the company’s legal research system, as well as enhance Bloomberg’s coverage of tax and accounting, labor and employment, healthcare, intellectual property, and telecommunications issues."

“For more than eight decades, we have provided our subscribers with quality products that allow them to do their jobs more effectively and efficiently,” said Paul N. Wojcik, chairman and CEO of BNA. “We believe this is the start of a new day, where we will join forces with Bloomberg to extend our premium content to an expanded audience.”

The acquisition will also grow Bloomberg’s presence in Washington, D.C. and coverage of U.S. policy and regulatory issues through its Bloomberg News and Bloomberg Government units.
“Bloomberg and BNA share many of the same values, including a commitment to deliver high-quality content to customers, employing highly skilled and experienced workers and offering superior customer service,” said Peter Grauer, chairman of Bloomberg.  “We look forward to welcoming them to the Bloomberg family.”

Billion or not, it will take Bloomberg a long while to "catch-up" to its competitors that provide comprehensive analysis to the same professional audience, and  that customer base is quite loyal.    BNA's materials are distributed on Checkpoint, considered the most respected online research platform in the professional tax and accounting industry-- along with unrivalled braintrust content from Thomson Reuters.

The Bloomberg strategy is extremely aggressive, and it's interesting that they paid a billion dollars to acquire BNA. Building a relationship with the professional customers will take time and as always, we will be watching closely.
Sunday, August 7, 2011

NYC SUBSTANCE ABUSE EXPERT COMMENTS ON AMY WINEHOUSE'S DISEASE

It was just announced that Amy Winehouse's parents plan to convert her London home into the headquarters for the Amy Winehouse Foundation, a charity organization to help children in need. It was also reported that the singer died from withdrawal from alcohol. 

“Amy’s death reiterates the cunning and baffling nature of the disease of addiction and the almost certain results of addiction. You can expect jails, institutional rehab and death, if it is not treated,” says  William Perkins, one of NYC's foremost authorities on substance abuse counseling and training substance abuse counselors, and the Founder and Executive Director of TARP, Inc., a Chemical Dependence consulting company and school for Training Addiction & Recovery Professionals in Manhattan

“Some may say that she had the opportunity of treatment. However, just being in treatment doesn't mean that an individual is getting the necessary interventions to affect achieving and maintaining abstinence. And though she had gone for treatment previously, addiction is a disease where you can (like it or not) expect relapses. Counselors work with addicts over long periods with ever-changing relapse prevention plans.”

Unfortunately, such was not the case with Amy who allegedly (in early reports) died in response to withdrawal from alcohol. “Counselors are asked about how dangerous withdrawal is all the time. Withdrawal from alcohol, in particular, is quite dangerous if not done under supervision,” says Perkins.

According to Perkins, Amy’s  battle with addiction is representative of so many young people who suffer from addiction. “Sometimes, they aren't ready to attempt recovery in earnest; young people often feel invincible. Also at times they are so depressed and have so many emotional disturbances, that although they know they should stop, the alcohol and other drugs are the only thing that help pain—emotional and otherwise.”

He adds that since Amy was also diagnosed with an eating disorder, it’s likely she had unresolved emotional issues. But whether she was enjoying her substance or not, one thing is clear: the untimely and sad death of a young person again cries out for the need for more   qualified counselors. “In New York, we’re scouting for younger counselors because they can relate to young addicts in their own language.”

Ironically, Amy’s name is Winehouse, and one of her substances of choice was, in fact, alcohol. It’s an honor for her to leave a legacy of beloved music and a house that will be headquarters for a foundation. 

And that foundation will specifically be dedicated to helping young people. Details will be announced on September 14, which would have been Amy Winehouse’s 28th birthday.  

For further information on TARP, Inc., contact William Perkins at 718-909-8034, or visit his school at www.ACTTC.com.