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Showing posts with label Douglas Ward. Show all posts
Showing posts with label Douglas Ward. Show all posts
Monday, July 7, 2014

BERLITZ RIVER CRUISING IN EUROPE July 2014



First Edition of Berlitz: River Cruising in Europe Publishes U.S. July 2014
                                                                                                                                               
BERLITZ LAUNCHES INAUGURAL ONE-STOP RIVER CRUISING IN EUROPE BY RENOWNED CRUISE EXPERT DOUGLAS WARD WITH HIS INVALUABLE DESCRIPTIONS, STAR RATINGS, & EVALUATIONS

The seasoned master of cruise vacation planning casts his nautical eye on major riverships that operate in the heart of Europe


NEW YORK, NY, July 2014—European river cruising has seen a remarkable upsurge in popularity, increasing 10% a year since 2008. Close to one million people (including a great many Americans) took a river cruise in 2013, and there are now more than 15,000 of them from which to choose. But which one is right for you?

The world’s foremost authority on cruising, Douglas Ward, decided to do a companion book to his annual bestselling Berlitz Cruising & Cruise Ships—which celebrates its 30th anniversary in September—because, he says, “despite the river cruise boom, booking one has too often been a bit hit and miss, and that shouldn’t be.” His inaugural River Cruising in Europe (256 pages; $19.99; July 1 publication in the U.S.) culminates years of personal sailings and observations. Useful for veteran cruisers or first-timers (as well as for industry pros), both guides are about making the right choice —whether deluxe or budget —for the right reasons and with the right expectations

On a river cruise, there are no “at sea” days, no tenders, no crowds, no lines, no casinos, no bingo, no lavish shows. Rivers cruises have a more informal, small-group ambiance. The vessels have flat bottoms and are designed for shallow water, and you simply step off one and begin touring as soon as it is tied up to a pier. A river cruise is leisurely paced and unhurried (riverships travel between 6-11 mph) and intimate (the maximum number of passengers is around 200) and a daily change of scenery. Ward: “You might say the destination is the destination; whether it’s an urban landscape or something rustic, you always have an up-close view of something interesting along the bank.”

As he does in his annually updated Berlitz book on ocean cruising, Ward is equally meticulous in assessing the quality of the food, facilities, service, layout, atmosphere and accommodations of more than 280 top European riverships, sorting it all out in candid, unbiased, totally independent, cut-through-the-brochure-hype reviews and ratings, accompanied by full-color photos and maps. Plus there’s considerable material on the major river cruise companies (including AmaWaterways, whose 4-star-plus AmaPrima is the top-rated river ship, with an overall score of 422 out of 500; Uniworld ; and Viking River Cruises), and on seven iconic waterways and the historic sites along them: the Danube, Rhein, Elbe, Rhone, Seine, Po and Duoro.

Among other highlights and topics covered in the book:

  • Advantages and disadvantages of a river cruise.
  • Ocean cruising vs. river cruising.
  • Reading between the lines on excursion descriptions
  • Booking and budgeting (should you book through the company or a cruise agent? And what of booking through the Internet?
  • How inclusive is “all-inclusive”? (they are actually “selectively inclusive”)
  • About theme cruises (for music lovers, a Mozart cruise on the Danube is a natural)
  • Why river cruises are “not really” suitable for disabled passengers.
  • Differences between a river cruise and a canal barge cruise?
  • What the brochures don’t say.
  • Did you know? (for instance, that the Danube is the only major European waterway to flow from east to west?)
  • Douglas Ward spends about nine months of the year at sea and is committed to setting and helping to maintain the high standards of the cruise industry, which includes ocean cruising and river cruising.   He is also particularly concerned about the rights of and provision for disabled travelers. Mr. Ward takes pride in the book’s independence, emphasizing that he has no commercial links with any cruise operator. Having won international recognition as the world’s foremost authority on cruising, he has made guest appearances to discuss the cruise industry on TV programs such as The Today Show, Good Morning America, NBC Nightly News and CNN. He is also a composer, a musician specializing in the accordion, and acts as judge at many music competitions throughout Great Britain.
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    CONTACT: Melissa Lande, Lande PR (212-706-9003), or Alan Appel (646- 315-3608 for your review copy of River Cruising in Europe. If you would like to interview Mr. Ward, please contact Melissa Lande at mlande@landepr.com. We will forward your questions to Mr. Ward since he is frequently aboard a vessel and cannot always be interviewed by phone.
              


Saturday, September 28, 2013

2014 Berlitz Cruising and Cruise Ships

Now in its 29th year, the eagerly awaited, one-stop guide by Douglas Ward provides vacationers with an invaluable tool

 
NEW YORK, NY, September 2013—Cruising continues to ride a wave of enormous global popularity, particularly among Americans, who dominate with the market with more than 13.5 million passengers.  So how do you choose the best possible cruise for yourself in 2014?

 
No easy choice to make, says Douglas Ward, since “selecting the right cruise—for the right reasons and with the right expectations—is both daunting and tricky.” That’s why Ward, as he has for the past 29 years, provides veteran cruisers and first timers alike with a navigational tool to make the most intelligent—and economical—decisions. His comprehensive and authoritative 2014 Berlitz Cruising and Cruise Ships, which will be in stores on November 1, is an indispensable book for cruisers that is, he says, “totally independent and in no way subsidized by advertising or sponsorship. It’s all about making the right choices. That is what this book always has been, and still is, about.”

 
Among new trends, Ward sees an upsurge in river cruising  As for ocean cruising, he says, “all the regulations now in place mean that it will be increasingly difficult for cruise companies with older tonnage to keep up with the newest ships because they are more eco- and environmentally friendly and, quite simply, more efficient with regards to fuel consumptions.”

 
River cruising is covered extensively in this new edition, which has been expanded to more than 750 pages from last year. There’s also an array of new features dedicated to the latest news in theme cruising—from Big Band and Country & Western to culinary and astronomy voyages; a new chapter on first-time cruising; more Q&A on what the brochures don’t tell you; an enlarged cuisine chapter with more about healthy eating and self-serve buffets; updated information on new ships coming in 2014; and updated content on the major cruise lines, including Carnival, Costa, Cunard, Holland America, MSC, Norwegian, Princess and Royal Caribbean.

 
In a 47-year career in cruising that has seen him log some 5,900 hours at sea in more than 1000 cruises, he has earned a reputation as a fiercely honest and meticulous evaluator of cruise ships—“from large to small, from unabashed luxury and exclusivity to ships for the budget-minded, new and old”-- and their services, and, most important he says, whether they meet their customers’ expectations and provide good value.

 
Speaking of value, Ward says, “it’s as big a factor as ever in luring new cruisers and keeping others coming back. Consider the cost of a decent hotel room in the U.S. that comes, let’s be frank, with nothing more than four walls and a roof (plus some furniture). Compare this with the fact that you can take a cruise for well below $100 per person per day with accommodations, health and fitness facilities, three meals a day plus snacks and entertainment all included. There’s no comparison. Hotels don’t move and they can’t take you to different destinations—even different continents! In other words, cruising continues to offer excellent value. Of course, if you want the best, you pay more (as in hotels). Pay more, get more.”

 
In addition to evaluations and ratings of 285 ships (which includes his naming a new No. 1, Europa 2, dethroning sister ship Europa after her 13-year reign as champion) , the new edition covers many other issues of interest to potential cruisers (and travel writers), and several, Ward suggests, have particular topicality:

 
EVOLVING TRENDS. Some you may be happy about (more “theme” cruises; more sophisticated (and thus more costly) spas and well-being treatment options for the health conscious) and some you may not (more “pay as you eat” venues).

 
SAFETY FIRST. Last year, safety at sea in general and the Costa Concordia tragedy in particular were headline stories. How, from the standpoint of safety procedures, has the industry responded since then?

 
ASKING THE RIGHT QUESTIONS BEFORE YOU BOOK: Cruise choices may be limitless, but oddly enough, Ward says, many new cruisers don’t ask their booking agent enough questions, particular when it comes to possible “hidden costs” (for example, Internet or Wi-Fi charges and recognizing that once you leave port you’re locked into the ship’s digital network—and its attendant costs) and getting specific information on exactly what and what is not included in the cruise price.

 
CRUISE RIP OFFS TO AVOID. Many are listed in the book, including on-board currency conversion; extra gratuities; high costs for transfer buses—and also for bottled water. And purchasing Bingo cards is far from inexpensive.

 
TRAVEL AGENCY GROUPS VS, INTERNET SITES: Where do the true discounts, upgrades and other benefits more readily come from? Too many cruisers, Ward says, don’t “read the small print” and they should.

 
HOW INCLUSIVE IS ALL-INCLUSIVE?  “That’s like asking how much sand is on the beach,” Ward says, and understanding that also figures into one of the book’s primary themes—outlining ways in which the cruiser can save money. All-inclusive, for example, doesn’t include spa treatments, or dining in extra-cost ‘specialty’ restaurants.

 
PIER PRESSURE. As is true with the ships, some ports are better than others. You might be surprised to learn why New York’s Brooklyn berth is not only superior to its Manhattan one, but is rated No. 1 in North America.

 
HOW TO PROPERLY READ CRUISE PROMOTIONAL MATERIAL. What don’t brochures always tell you? Plenty. They’re certainly slick and inviting, but there are certain things you need to know. Ward says that one question he’s commonly asked is, “is the brochure price firm?” And the answer is a resounding no!

 
GET THE MOST VALUE FOR YOUR MONEY. Ward suggests booking early and on a lower deck, and on an older ship (among other savings tips).

 
Fully updated and revised and now in its 29th year, the 2014 Berlitz Cruising and Cruise Ships  (752 pages, $24.99) as well as an eBook, will be available in the U.S. on November 1, 2013 through Amazon and many bookstores. The app, which is $9.99, is available worldwide from Apple through the iTunes App store.  Information: www.insightguides.com/berlitz/berlitz-cruising.

 

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MEDIA CONTACTS:     In the US:

Melissa Lande, Alan Appel, Lande PR

O: 212-706-9003 / M: 646-315-3344


 
Friday, September 6, 2013

2014 BERLITZ CRUISE GUIDE CROWNS A NEW CHAMPION FOR THE FIRST TIME IN MORE THAN A DECADE


Vacationers Get an Indispensable Guide (and Cruise Operators Cross Their Fingers) as Renowned Expert Douglas Ward Scores Winners and Losers among Major Cruise Ships
All Hail to the new Queen of the High Seas!
The seafaring equivalent of the Oscars, Emmys and Tonys—only considerably more global—is revealed in Douglas Ward’s authoritative Berlitz Guide to Cruising & Cruise Ships 2014, and his selection for the new No. 1 is—drum roll, please—Europa 2. It’s interesting, Ward says, that long-standing champion Europa (which had earned the top score for a remarkable 13 consecutive years) “has been knocked off its perch by her sister ship. It’s the first time since 1989 that two ships belonging to the same company [Hapag-Lloyd Cruises] have achieved a *****+ rating (the ships then were Royal Viking Sea and Royal Viking Sky).”
Why does Europa 2 score the best? Because, Douglas Ward says, “it’s a beautiful ship with an incredible amount of space per passenger passageways with high ceilings, the choice and range of all the dining venues and types of cuisine and the attentive, friendly unobtrusive personal service.” That along with other features, he says, “all add up to the very best informal cruise ship available today—unless you own a private motor yacht.”
In addition to the bestselling book, the Berlitz Cruise Ships App for the iPhone and iPad, allows cruise-goers to quickly search and “surf” through all 285 ships via touch screen, clicking on their specific categories, such as family travel, cuisine, accommodation, size of ship and many other criteria. Available for all Apple devices, the app is an ideal cruise planning tool with search and filter capacity for information about 285 ships and tips to help every cruiser, whether solo, senior, family or first time cruiser, to choose the right ship.  

With more than 45 years of experience and continuing to log up to 200 days a year on cruises, Ward has earned a reputation as the pre-eminent (and totally impartial) authority on cruising, inspecting and evaluating each ship— the quality of facilities, as well as the standards of food, service, staff, safety and hospitality—
like a maritime Sherlock. For the 29th year, he based his meticulous ratings on criteria that include virtually every aspect of the cruise experience, and, he stresses, the "general value" for the passenger. “But quite honestly, there really is no such thing as best," Ward says, "only what’s right for you.” His comprehensive ratings system, compiled independently and in no way subsidized by advertising or sponsorship, bases its Berlitz stars on points given in numerous categories. They all add up to what remains an unbiased and unvarnished appraisal of what’s best and worst in the world of cruising.

Berlitz’s Cruising & Cruise Ships 2014, expanded to more than 750 pages from last year's edition, has an array of new features, including a new chapter dedicated to the latest news on theme cruising—from Big Band and Country & Western to culinary and astronomy voyages; a new chapter on first-time cruising, containing valuable information for beginners planning a successful first voyage; more Q&A on what the brochures don’t tell you; expanded River Cruising and North Atlantic crossings chapters; an enlarged cuisine chapter with more about healthy eating and self-serve buffets; updated information on new ships coming in 2014; and updated content on the major cruise lines, including Carnival, Costa, Cunard, Holland America, MSC, Norwegian, Princess and Royal Caribbean.

Ward has also included the IMO (International Maritime Organization) number for each ship where known. The industry, he says, is the most regulated business in the world today and it continues to enact even more stringent measures to keep everyone safe, passengers and crew alike, but still, in the aftermath of the Costa Concordia disaster, “I thought it useful to include this information.”
For the full rankings list, contact Melissa Lande: mlande@landepr.com.
Fully updated and revised and now in its 29th year, the Berlitz Guide to Cruising & Cruise Ships 2014 (752 pages, $24.99) as well as an eBook, will be available in the U.S. on November 1, 2013 through Amazon and many bookstores. The app, which is $9.99, will be available worldwide on September 14, 2013, from Apple through the iTunes App store.   For further information or to purchase, visit http://www.insightguides.com/berlitz/berlitz-cruising. 



Saturday, January 14, 2012

Concordia Cruise Tragedy- Too much speculation


I asked Douglas Ward, author of Berlitz Guide to Cruising & Cruise Ships 2012, if he could comment on the Concordia tragedy Right now- he says-- there is too much speculation and it's too early – but I got a few initial comments. This is a very disturbing event and the world is watching with hope that those who are missing are found alive.  (Melissa Lande, publicist, Berlitz US)

1. What implications do you think this has for the industry and the safety standards?
It is far too early to tell what the cruise industry as a whole will be doing as a result of the tragedy, but I am certain that the accident will bring into question the training of navigators in charge of cruise ships - particularly with regard to course deviation.
However, I am of the opinion that the hull design and stability calculations will also be important focus points, as will evacuation procedures in general. Today's cruise ships also have hull plating which is much than ocean liners of yesteryear (or like the Queen Mary 2's thick plating). From the pictures available, you can see just how much damage can be caused by a gash in the thin hull.
2. Will lifeboat drills and general safety procedures be toughened up?
In my book - which has been providing ratings to cruise ships for 27 editions based on numerous criteria - with safety being a priority, I stress the importance for passengers (including those that have cruised many times) to attend the Passenger Safety Drill. I do feel that ship's photographers, who take photos of passengers in their lifejackets during the drill aboard some of the large resort ships, should be banned. The drill is taken too lightly by some (crew, particularly concession crew, included), and there may need to be more focus on evacuation procedures in a blackout (or if lifeboat mechanisms and backup batteries fail).
At present, a Passenger Lifeboat Drill must be undertaken within 24 hours of leaving the port of embarkation. It would be better if this drill were conducted before a ship leaves the port of embarkation (many cruise lines already do this, but some do not).
3. What are your thoughts on how this could have happened, with all the high-tech navigation systems?
Because initial (speculative) indications suggest that the ship had deviated from its course, it could be that attention on the navigation bridge was not as it should have been. Perhaps recovery of the black box will help investigators to determine the sequence of events leading up to the disaster. The tragedy should, of course, never have happened.
Although even high-tech navigation systems can go wrong (think of your car sat-nav and you ending up in a field), it is extremely rare for them to do so. One thing is certain - we don't want this to happen again.
Most new ships have fully-enclosed navigation bridges, and so there is more reliance on high-tech systems - no one knows how to use a sextant anymore in the 21st century.
Because the ship was close to land, the loss of life is thankfully less than it would have been if the ship had been far out at sea.


Douglas Ward, in a 46-year career in cruising that has seen him log some 5,700 hours at sea on more than 1,000 cruises,  is author, for the 27th consecutive year, of Berlitz 2012 Guide to Cruising & Cruise Ships.